Codex 28 · Theme · #23
Model not found in chat
19people describe this
19 on X
X replies to the promise post are counted apart from Rantr votes. “This happened to me too” adds your browser to this theme on Rantr, once.
Where OpenAI stands
Not addressed yetNo recorded announcement has answered this yet.
In their words
What people said
- Problem
I'm getting a similar issue, but the error says "Model not found" instead. Is this related to the same problem?
@guo_yang14797 on X ↗ · 16 Oct 2026
- Problem
What are you doing, Tibo? We keep running into the "model not found" issue.
@Asta0929 on X ↗ · 15 Oct 2026
- Problem
Hi Tibo! I’m experiencing a “Model not found” error in the Windows desktop app. It happens with both GPT-6 and GPT-5.6, regardless of the reasoning effort selected. Every message fails, while the web version works normally. I’ve also seen other users reporting the same issue.
@YanQian391533 on X ↗ · 15 Oct 2026
- Problem
What’s going on? The "model not found" error that Chat threw up this morning still hasn’t been fixed. Are you trying to frustrate your long-time users?
@Leah5esz on X ↗ · 15 Oct 2026
- Problem
My GPT sessions are all showing "Model not found"? Why is this happening?
@AIGCBinn on X ↗ · 15 Oct 2026
- Problem
Why does Chat mode keep showing “Model not found”?
@zaneliu26 on X ↗ · 15 Oct 2026
- Problem
Please fix this. I have a problem when using the chat on computer which responds “Model not found ”.Chat on iPhone is ok
@bellfast4594101 on X ↗ · 15 Oct 2026
- Problem
Fuck this, Tibo. ChatGPT web is broken—"Model not found" on every model and chat. Paying users can't work, yet you're celebrating another Codex reset. Spare us the self-congratulatory bullshit. Fix the damn product. I'm sick of the hype and seriously considering Anthropic.
@ykw_9826 on X ↗ · 15 Oct 2026
- Problem
No matter what message I send or which model I select (5.6 / 6 / etc.), it always returns "Model not found" with a Retry button. This started right after GPT-5.5 was retired on Oct 14. Web version works fine for many people, but the desktop Chat mode is completely broken.
@wngdng241071 on X ↗ · 15 Oct 2026
- Problem
刚订阅的plus ,还没体验呢,就出现model not found😭😭😭😭
@tANNMOVFL755734 on X ↗ · 15 Oct 2026
- Problem
Hi Tibo, ChatGPT web chat is returning “Model not found” with 5.6 selected. Other users are reporting the same issue today. Is this a known issue? Any workaround or ETA for a fix? Screenshot attached.
@TransCraft_Team on X ↗ · 15 Oct 2026
- Problem
Is anyone else experiencing the "Model not found" error on the ChatGPT Windows desktop app?:(
@qwerrchenjunnza on X ↗ · 15 Oct 2026
- Problem
Hey,tibo.'model not found' what happened????
@choihexi on X ↗ · 15 Oct 2026
- Problem
So when do you plan to fix the "model not found" issue in the desktop chat?
@maiweisi60 on X ↗ · 15 Oct 2026
- Problem
Seeing a "model not found" error in the chat mode. Is this a known issue or something on my end?
@jing572777 on X ↗ · 15 Oct 2026
- Problem
Day 9 for paying users: Chat returns "Model not found" on every request. Picker shows GPT-6, GPT-5.5 isn't selectable anywhere, logged-out free tier works fine. Small detail, but we've heard enough feedback about power users running out of patience.😅
@GriegYeol on X ↗ · 15 Oct 2026
- Problem
"ChatGPT web version keeps returning 'Model not found' in chat mode. When will it be fixed?"
@lidehu011770157 on X ↗ · 15 Oct 2026
- Problem
day10 we get incredible Model not found
@yuchi_sama_ on X ↗ · 15 Oct 2026
- Problem
Hello Tibo,why do my web chat is meeting a problom about "Model not found"?
@BoyBinbit on X ↗ · 15 Oct 2026
Your experience
Had this too? Say what happened.
JEV reads your words as you type and shows which theme they belong to. It may place them in another theme if that fits better.
Status
Where OpenAI stands
“Shipped” means an announcement was linked to the theme by AI, not that the problem is fixed for everyone. “Not addressed yet” means no recorded announcement was linked; it is not proof that nothing changed.
No recorded announcement has been linked to this theme yet.
Corrections
Changes to this theme
-
Renamed from “Model unavailable in chat mode” to “Model not found in chat” as more people described it.
-
Renamed from “Model lookup fails in chat” to “Model unavailable in chat mode” as more people described it.
Share
Share this theme
Follow
Follow this theme by email
We send a confirmation link first; nothing else is sent until you confirm. Then at most one email a day, only when the theme changes.
X thread: 2769 replies to the promise post collected (4 Oct 2026 – 26 Oct 2026): 2555 placed in a theme and 214 set aside as off-topic or unsafe. X replies are found by search and each one is checked against its public post on X. Last read: 26 Oct 2026, 23:46 UTC. Not every reply is read.
← Every theme